Refund Policy

1. Summary

The specific conditions of each product, such as whether it is a one-time purchase or a subscription and how often it is billed, are shown at checkout before you confirm. If the checkout page offers you better conditions than this policy, the checkout conditions apply.

2. 7-day money-back guarantee

You have 7 days, counted from the day your payment was confirmed, to ask for a full refund. This covers one-time purchases and the first payment of a subscription.

We refund the full amount you paid. Once the refund is issued, your access to the product ends.

3. Longer guarantees

Some products come with a longer guarantee, for example 14 or 30 days. When one applies, it is stated on the product page and at checkout, together with any conditions.

A longer guarantee is added to the 7-day guarantee and never replaces it. A request made within the first 7 days always follows section 2.

4. Products that do not work as described

If a product does not work as described, promised content is missing, or you cannot get access and we are unable to solve it, you can ask for a refund after the 7 days have passed.

Tell us about the problem within 30 days of noticing it. We then have up to 30 days to fix it. If we cannot, you choose between a full refund and a replacement product of the same value.

5. Subscriptions

How to cancel

Write to n7llc.support@gmail.com from the email address you used at checkout, or cancel in your account settings where a product offers them. We confirm the cancellation by email. No new charges are made after it.

The period you already paid for

Your access continues until the end of the period you already paid for. Outside the situations in sections 2 and 4, we do not refund part of a period that is already under way, because the product remained available to you.

Renewals

We send a reminder by email before every yearly renewal. If you are charged for a renewal after you cancelled, or without that reminder, tell us and we will refund the charge in full.

6. How to ask for a refund

1. Write to n7llc.support@gmail.com.
2. Tell us the name of the product, the date of purchase and the email address you used at checkout. Add the order number if you have it.
3. Tell us the reason if you wish. It helps us improve, but it is not required during the 7-day guarantee.
4. We aim to reply within one business day to confirm the result and, if the refund is approved, when it will be issued.

7. How and when refunds are paid

Refunds go back to the payment method you used for the purchase, in the same currency. We send approved refunds to our payment processor within 3 business days.

Card refunds usually appear on your statement within 5 to 10 business days, depending on your bank or card issuer. Other payment methods follow the timing of the provider involved. That final step is outside our control, as are any exchange-rate differences applied by your bank.

8. When we may decline a refund

Outside the situations in sections 2 and 4, we may decline a refund request when there is:

• A repeated pattern of buying and refunding by the same person
• Evidence of fraud, of a payment method used without its owner’s permission, or of access being shared with others
• An account already closed for breaking our Terms of Service
• Copying or redistribution of product content

If we decline a request, we tell you in writing and explain why. You can reply to the same email to ask us to look at it again.

9. Disputes with your bank

If you have a problem with a charge, please write to n7llc.support@gmail.com first. It is usually the fastest way to get your money back, because bank disputes can take several weeks.

If you open a dispute with your bank or card issuer, we may pause your access to the product until the dispute is closed.

10. Your legal rights

This policy applies in addition to the rights you have under the consumer law of the place where you live. Some countries give consumers a legal right to cancel an online purchase within a set period. Where the law that applies to you gives you more than this policy does, the law applies.

11. Changes to this policy

We may update this policy. The date at the top of the page shows the current version. Changes do not apply to the past: each purchase is covered by the policy that was published on the day it was made.

12. Contact

For refund requests or questions about this policy: